Yesterday afternoon we were given the option to work from home if it was feasible. I have laptop and VPN, and so I elected to take that up. This morning the message came through that alternative rostering options were now off the table, and if able to work from home you should do it. I’m home now, don’t know when I’ll get back to the office next – months, I suspect.
It was a strange feeling yesterday. Much of the business is trialling work from home. On my floor, which is on the corporate level, probably 60% of people were away. When the news came that we could work from home, there was a strange vibe. Like Christmas, someone said, though not like Christmas. You know, there’s a scheduled break coming up for everyone, and there’s a sense of farewell, see you next year. Except in this case, there’s nothing joyous or expectant about it, and no-one knows when we’ll see each other next.
Unfortunately, it’s not possible for everyone yet. This is the busiest time of year for the business, and for many, there aren’t the arrangements in place to work anywhere but in the office. That’s making a lot of people nervous, and some pissed off. I understand that. I also understand that if the business fails, then people lose their jobs. It sounds a bit callous, but it’s a balancing act.
That’s pretty much been full time on – enabling a way for the bulk of the sales and operational staff to continue in their jobs working from home.
We cutover on Monday night, as I described nervously that afternoon. I worked 15 hours that day, finishing a little after 11pm. Somewhat to my surprise, it was almost a complete success. Given the rush and the sheer scale of change, I fully expected for parts of it to go awry. I factored that in when planning the deployment, figuring it was better to have something in and working than to delay in these uncertain times. As it turns out, the bugs were minor. It was a mighty achievement.
We delivered about 80% of the solution on Monday night. The remaining 20% was implemented last night. Once more, almost perfect, and very well received.
I know a lot of people were heaving sighs of relief, but probably none more so than me.
In terms of the business, this isn’t the final call. I’ve facilitated the underlying technology, but there’s also VPN licensing and applications to be deployed and, in some instances, actual devices to be handed out. Thankfully that’s not in my purview, and I’ve done my bit.
In times like these, it doesn’t feel right to be too personal. It feels indulgent as if perspective is askew. I’m conscious of the troubling times, and the tremendous personal challenges many will face. Many people will fall ill. Many others will lose their job. Society itself is disrupted like never before.
All that is humbling, but I want to share for the record something is personal, and quite possibly self-indulgent. I feel some satisfaction at what we’ve achieved, and my part in, though perhaps not as much as what you might think. It’s my job, and I enjoyed it. It’s significant at a deeper level, however.
Coming out of my homeless phase, I wondered if I had lost anything in the process. Was I still the same man? Was I still as capable? Was all that a myth?
Within a few years, I realised that I was just as sharp and as capable as ever. The problem was that I was hardly allowed to show it. For various reasons, the opportunities were infrequent and limited in scope. It’s taken a while to find myself in a position of influence, and a crisis like this to show what I was capable of. It took a budding catastrophe for me to take the stage again.
I don’t know if I proved anything to myself through this. It’s probably proved something to others, but find I don’t care as much about that as I would have expected. It feels almost a mic drop moment for me. There, I’ve done it. I don’t have to do it again. I’ve proven a point. I wonder now if one of the motivating forces in me these last few years will now quieten?
Practically speaking, this is the start of it for me. I’m home, but I’ve identified other opportunities that have been green lit to do. I’ll do them from home, in conjunction with other people working from home. That’s the world today.
Being practical, I’ve probably assured my role for the immediate future. I expect a lot of others will lose theirs.
Pardon my self-indulgence. I know much greater things are afoot.